While using Our Service, we may ask you to provide us with certain 1personally identifiable information that can be used to contact or identify you. Shriram Finance Limited is committed to protecting your privacy and working towards offering you a powerful, safe, online experience.

1 Personally identifiable information-This may include, without limitation, your name, signature, email addresses, phone numbers, addresses, KYC/identity documents (for example: Aadhaar and PAN), location data, information about how you use our Services, etc.

Shriram Finance Limited shall maintain the privacy aspects of Aadhaar as defined under Aadhar act, regulation, and specifications.

Information collected from User may be used by SFL for 2 various purposes in relation to providing services related to its business including promoting its products / services of SFL. We may also employ third-party service providers and individuals for facilitating various services provided by SFL. User is hereby informed that post proper authorization / approval; third-party service provider/agent/agencies might have access to your information on a need to know basis to assist SFL in rendering service and are restricted from using the same for any other reason. User is also hereby informed that the User is providing consent to SFL to contact the User for all its products /services including loans, investments, mutual funds, cards, BBPS, insurance, financial services, stock broking, demat and other financial offerings of the Shriram Group and that no separate individual consent for each of the above is required. SFL treats your personal information or your use of the service as private and confidential and does not check, edit or reveal it to any third parties except where it believes in good faith, such action is necessary to comply with the applicable legal and regulatory processes or to protect and defend the rights of other users or to enforce the terms of service which are binding on all the users of www.shriramone.in. Shriram Finance Limited and/or its affiliates will sharesome or all of the User’s personal information with another business entity, should the Company (or its assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. In the event such a transaction occurs, that other business entity (or the new combined entity) will be required to follow this Privacy Policy.

2 various purposes

This may include but not limited to,

1. Verify your identity to register you as a Customer, and create and operate your account(s) with us;
2. Provide the Services to you;
3. Process payments made through our Services;
4. comply with legal obligations;
5. Administer and protect our business and the Services, including for troubleshooting, data analysis, system testing, and performing internal operations;
6. Risk control, fraud detection, and prevention;
7. Perform our obligations that arise out of the arrangement we are about to enter or have entered with you;
8. Respond to court orders, establish or exercise our legal rights, or defend ourselves against legal claims;
9. Improve customer service to effectively respond to your service requests and support needs;
10. Send notifications to manage our relationship with you including to notify you of changes to our Services, send you information and updates pertaining to the Services you have availed, and to receive occasional company news and updates related to us or the Services;
11. Monitor trends and personalise your experience;
12. Market and advertise the Services to you and
13. Improve our business

Except where specifically agreed or necessary for operational or regulatory reasons, Shriram Finance Limited will not send you any unsolicited information. If the user does not opt out, Shriram Finance Limited may use any e-mail addresses of users to send occasional text / e-mails pertaining to information on product and services. The User can nevertheless unsubscribe from receipt of such e-mails by following instructions therein.

Shriram Finance Limited may collect unnamed statistics, which do not personally identify you.

SFL reserves the right to perform statistical analysis of user behavior and characteristics in order to measure interest in and use of the various areas of the Site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. We will provide only aggregated data from these analyses to third parties. We will communicate with Users via e-mail or by other online delivery devices only if the User agrees to/elects to receive/send those communications. Users, who believe they are receiving our communications in error or no longer desire to receive them, should inform us and we will remove those Users' names from our mailing lists. Shriram Finance Limited will be judicious in the use of e-mail and paper mail to communicate with users.

Shriram Finance Limited reserves its right to correct any part of the content of the Website at any time as and when required at its sole discretion. The content of this Website shall not be displayed without the prior written approval of Shriram t Finance Limited. The information contents provided on this website or the company logo cannot be copied, modified, uploaded, downloaded, published or republished, transmitted or otherwise distributed for commercial purposes without prior and explicit permission from Shriram Finance Limited. Reproduction of any information or material provided on this Website, with or without any modification, is prohibited unless, with prior permission of Shriram Finance Limited, and shall amount to violation of copyright/ trademark and would be deemed an illegal act. You are requested to note that our financial products and the information, tools and planners contained in the Site, www.shriramone.in are meant for your general information only and not to be used for deciding on your financial requirements. You are specifically advised to contact one of our Branches for any of your particular financial needs.

Protection of privacy of children/minor

Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc. are not eligible to use the Website.

Use of Information and material

The information and materials contained in these pages and the terms, conditions, and descriptions that appear thereon are subject to change. They should not be regarded as an offer, solicitation, invitation, advice regarding any financial product of Shriram Finance Limited. You are therefore requested to verify the veracity of all information with one of the Branches before relying on the same. Financial Products and services shown on the website may be withdrawn or amended or varied at any time at the sole discretion of Shriram Finance Limited. Save and except with the Shriram Finance Limited’s prior written consent, you shall not insert a hyperlink to this website or any part thereof on any other website or “mirror” or frame this website, any part thereof, or any information or materials contained in this website on any other server, website or web-page. Wherever certain information is requested and necessary to enable you to use our web enabled services we gather such information, including personal information, so that we can better develop our relationship with Users. You may choose not to share any such information with us, but then you may not be able to take advantage of the features on the site.

Data Security

The Company maintains every reasonable physical and technical safeguards (including use of encryption and cybersecurity protocols) to prevent unauthorized disclosure of or access to any data, minimize the risks of theft, damage, or loss of information, in accordance with the industry standards.

Data Storage, Retention and handling

SFL shall retain / store User’s information in India if it is required to provide services as long as it required for business purposes. Retention of information will be as per applicable law / regulatory requirements in India,

SFL continuously strives in protecting its User’s Information. However, no method of transmission, whether in physical form or over the internet, or method of electronic storage is 100% secure and may be subjected to unintentional risks, due to reasons beyond control of SFL.

Cookies

'Cookies' are computer data storage programs which enable a website to record a visitor's activities from his/ her computer hard drive. A cookie is placed on our server for as long as a session is active. No data from the user's computer is accessed from our site. Our cookies tag each visitor's browser with a random, unique number. The cookie simply assigns a number and does not disclose any personal information about the person using the browser. We might use cookies to store User preferences information to improve user experience by showcasing relevant content wherever possible Additionally, the User may encounter “cookies” or other similar data collection devices on certain pages of the Website that are placed by third parties / our partners for legitimate business purpose. Shriram Finance Limited hereby disclaims that it does not control the use of and are not responsible for any activities of cookies by third parties.

We may automatically collect information from you when you use the Sites using “cookies” and other similar technologies, such as “web beacons”.

Information Collected by Third Parties through Third-Party Links and Content

The Sites may include links to other websites and other content from third-party businesses can offer direct interaction with external websites, networks or platforms that are outside Shriram Finance Limited’s control. These third-party businesses (from Google AdWords, Twitter, LinkedIn and FaceBook ) may use cookies, web beacons or other similar technology to collect information about you. Shriram Finance Limited does not have access to or control over these third parties or the cookies, web beacons or other technology that these third parties may use. We are not responsible for the security, privacy of the information collected by these third parties or the privacy practices of these third parties or the content on any third-party website. You are encouraged to review the privacy policies of the different websites you visit and of the advertisers whose ads you may choose to click while on our websites.

Your Choice

By making the necessary browser settings, you can prevent cookies from being downloaded to your computer. Most of the browsers will provide you with instructions on how to disable current cookies, stop accepting new ones, and receive notifications when you receive new ones. However, please be aware that you might not be able to make most of all the features on our website if cookies are disabled.

No Warranty

The information, product descriptions, material, advices, suggestions, illustrations notifications, circulars etc. are collectively stated “the content” in this Website. If the said content contains any mistakes, omissions, inaccuracies and typographical errors, etc. Shriram Finance Limited assumes no responsibility thereof.

The information and materials contained in this Site, are provided “as is,” “as available” basis. Shriram Finance Limited does not warrant the accuracy, adequacy or completeness of any of such information and materials. Shriram Finance Limited expressly disclaims any and all liability for errors or omissions in all such information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties relating to non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with any of the information and materials published herein.

Limitation and Liability

Shriram Finance Limited shall not be liable for any loss or damage, including without limitation direct or indirect, special, economic, incidental, or consequential damages, losses or expenses arising in connection with this Site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Shriram Finance Limited has been advised of the possibility of such damages, losses or expenses.

Hyperlinks to other internet resources

Hyperlinks to other internet resources are for the User's convenience only and are at your own risk; the content, accuracy, legality of or restrictions imposed, or opinions expressed by and other links provided by or for these resources are not investigated, verified, monitored, nor endorsed by Shriram Finance Limited. Shriram Finance Limited is not responsible either for their standards of public order and decency or for their personal data protection policy or the use that could be made of such data. When you access another website through a hypertext link, you are accepting that this access is at your own risk. Consequently, Shriram Finance Limited will not be liable for any loss or damage arising directly or indirectly from the accuracy or otherwise of materials or information contained on the pages of such sites, or for any loss arising directly or indirectly from the defects with such sites.

Information

Submission of Information: Submissions to Shriram Finance Limited of information via Shriram Finance Limited's Website and pages thereon shall be deemed to be the property of Shriram Finance Limited. Please note that Shriram Finance Limited does not warrant that any e-mail from its Website is secure and does not guarantee that any such e-mail from you or from Shriram Finance Limited are secure during Internet transmission.

Public Access to Personal Information: Please note that you should exercise caution when deciding to disclose or key-in your personal information on-line, and ensure that no third party is able to access such personal information as you key it in or view it on the screen of your computer. This caution is to be exercised in respect of the information that you may provide, to apply to become a customer of Shriram Finance Limited as well.

This Privacy Policy shall be subject to change as we may update Our Privacy Policy from time to time. Shriram Finance Limited recommends visiting this Privacy Policy every time the User visits the Website, in order to be informed about change, if any. The User agrees to, periodically and based on communication received, visit our Website and this Privacy Policy to check for any changes

In the event the modified privacy policy is not acceptable to the User, the User should discontinue using the Website. However, if the User continues to use the service the User shall be deemed to have agreed to accept and abide by the modified privacy policy of this Website.